- Close the app if it isn’t running properly.
- Double-tap the TV [Home] button on your Apple TV remote, then swipe up to close out the Loupe app.
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Try visiting https://www.player.loupeart.com/account
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If you are prompted to log in (you are not already signed in), enter your email address and password and hit "ENTER".
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Once you are signed in, you should see a button that says "Apple TV Activation".
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Click the button and you should see a field to enter your code provided on your Apple TV! (Note: the code you enter is case sensitive)