- Close the app if it isn’t running properly.
- Double-tap the TV [Home] button on your Apple TV remote, then swipe up to close out the Loupe app.
Try visiting https://www.player.loupeart.com/account
If you are prompted to log in (you are not already signed in), enter your email address and password and hit "ENTER".
Once you are signed in, you should see a button that says "Apple TV Activation".
Click the button and you should see a field to enter your code provided on your Apple TV! (Note: the code you enter is case sensitive)