Fine Art Prints & Frame Orders
Once an order has been placed, we can not make any adjustments or accept any cancellations. This includes changing the shipping address.
If you need to change the shipping address, we recommend signing up for FedEx Delivery Manager. This is a FREE service that can be used to:
- Redirect their package to a FedEx location to be held for pickup.
- Reroute their package to a different address.
Original Art Orders
Orders may be canceled anytime before your artwork has shipped. You will be refunded for the cost of the order minus a re-stocking fee. The refund will be made to the original form of payment.
Once the order has shipped, it cannot be canceled.
To speak with a Loupe representative and inquire about canceling or changing an order that’s already been placed, please contact support@loupeart.com.